The policies, disclaimers, terms, and conditions on this page were last updated in September 2026.

We may update our Terms of Service periodically. We will communicate relevant changes to you. Continued use of our services after changes constitutes acceptance of the new terms.

Interpretation

Words with capitalized initial letters have defined meanings as outlined below. These definitions apply consistently whether referenced in singular or plural form.

Most people land here to check one thing. If it's the cancellation terms you came to check, they're under Refund & Cancellation Policy. If it's the affiliate terms or what we do with your data, those are one click each. Everything else is in the table of contents.

Definitions

For the purposes of the policies, terms and conditions, disclaimers, and other disclosures listed on this page:

“Company” (referred to as “FableForge,” “we,” “us,” or “our” in this Agreement) refers to FableForge Suite, dba Sparkitive, LLC.

“Country” refers to the United States.

“State” refers to Georgia.

“Website” refers to https://fableforgesuite.com and all associated subdomains or pages under this domain.

“Contact Page” refers to https://fableforgesuite.com/contact

“Platform” refers to the cloud-based software, services, and tools made available to users under the FableForge brand, including but not limited to accounts, automation tools, CRM, marketing features, and user portals.

“Account” means a unique login profile created for you to access the FableForge Platform and any services associated with it.

“Software Subscription” refers to the monthly subscription, $127 per month, that provides your own account on the Platform, support, $10 a month of credit toward texts, emails, and calls, and access to TechLab. It is the base every other service sits on.

“Team Subscription” refers to the optional monthly subscription, $300 per month, under which FableForge works through your Queue. One Team Subscription means one thing in progress at a time: one of your requests is being actively worked on, and the rest wait their turn. The Team Subscription operates inside your Account and requires an active Software Subscription.

“Queue” refers to the list of requests you have submitted for FableForge to build, fix, or change inside your Account. Requests are worked one at a time, in the order received. A request that is waiting on you does not hold up the Queue; work moves to the next request and returns to it.

“Kick-off Call” refers to the call included with every Team Subscription, on which you meet your client manager and fill your Queue with FableForge. It is part of the Team Subscription, not a paid extra, and it is not optional.

“TechLab” refers to the community, tutorials, and weekly live call that FableForge clients receive through FableForge's partnership with BLUEprint Business Lab. TechLab is operated by BLUEprint Business Lab under its own terms and policies.

“Affiliate” refers to an individual or entity that participates in the FableForge Affiliate Program and earns commissions for referring new users or partners.

“User,” “You,” or “Your” refers to the individual accessing or using the Website, Platform, or Services, or the company or legal entity on behalf of which that individual is acting.

“Service” or “Services” refers collectively to the Website, the Platform, and all related content, tools, programs, and support made available by FableForge.

“Device” means any device capable of accessing the Services, such as a computer, smartphone, or tablet.

“Content” refers to all content posted, uploaded, shared, or made available by You, including but not limited to text, images, video, or digital files.

“Third-Party Integration” refers to services or tools provided by external companies (e.g., Stripe, Mailgun, Twilio, Zoom) that may be connected or integrated with the Platform.

“Feedback” refers to suggestions, comments, or other submissions you provide regarding features, usability, or improvements of the Services.

“Terms” or “Terms and Conditions” means the terms that govern your access to and use of FableForge’s Website and Platform.

Privacy Policy

At FableForge, we take your privacy seriously. When you sign up for our platform, visit our website, or interact with our brand, you’re trusting us with your information — and we don’t take that lightly.

We’re not in the business of selling, renting, trading, or sharing your data for profit. That’s just not our style. This Privacy Policy explains what we collect, why we collect it, and how we keep it secure.

We collect personal information to provide and improve our services. We comply with applicable data protection laws and do not share your information without consent, except as required by law.

Analytics & Tracking

We use third-party services like Google Analytics (GA4) and affiliate tracking tools to understand user behavior and improve the platform. We may also use Meta Pixel (Facebook) and similar advertising tools to measure and deliver relevant ads. These tools set cookies and may share usage data with those providers. See Cookies, Analytics & Advertising for how to manage them.

Mailing List & Communications

When you join our email list or sign up for a FableForge account, we collect your name, email, and any optional info you provide.

We’ll use this to send you updates, onboarding support, and resources to help you succeed with the platform. You can unsubscribe at any time — no hard feelings.

We do not sell or share your email address with third-party marketers.

SMS Terms

By providing your phone number and consenting to SMS communication, you agree to receive text messages from FableForge related to your inquiry and your account with us. Message frequency may vary. Message and data rates may apply. Opt out at any time by replying STOP. Reply HELP for assistance. Carriers are not liable for delayed or undelivered messages. FableForge does not share or sell your mobile number or SMS opt-in data with any third parties or affiliates for marketing or promotional purposes.

Account & Personal Data

To create a FableForge account or interact with the platform, we may collect:

  • Name, email, and business info
  • Usage data (like logins, funnel activity, and feature usage)
  • Communication history (support chats or email interactions)
  • Payment-related data (via secure third-party processors)

We use this information to provide and support your account, troubleshoot technical issues, send important service updates, and improve the overall experience.

Financial Information

FableForge uses secure third-party processors (e.g., Stripe, PayPal) to handle payments. We do not store full credit card information on our servers. All transactions are processed through secure, encrypted channels.

Access to Your Information

You may request to view, update, or delete any personal information we hold about you. Just reach out via our Contact Page, and we’ll respond promptly.

Data Retention

We retain personal data only as long as needed for platform operation, legal compliance, customer support, or legitimate business purposes. Non-personal or aggregated data may be stored indefinitely.

Security Measures

We use appropriate administrative, technical, and physical safeguards to protect your personal information — including encryption, firewalls, access control, and secure data centers. No system is 100% immune to breach, but we take every precaution we reasonably can.

GDPR Compliance

If you are located in the EU or EEA, you have the right to:

  • Access, correct, or delete your data
  • Object to or restrict processing
  • Request data portability
  • File a complaint with your data authority

Contact us to exercise any of these rights.

CCPA & California Privacy Rights

California residents may request:

  • A summary of what personal information we collect
  • How it’s used, stored, and shared
  • Deletion of their data

We will not discriminate against any user exercising their rights under California law. Requests may be submitted via our Contact Page.

Children’s Privacy

We do not knowingly collect data from anyone under 13, consistent with the Children’s Online Privacy Protection Act (COPPA). If we become aware that a minor has submitted personal info, we will delete it unless otherwise required by law.

Data Breach Notification

In the unlikely event of a data breach involving personal information, we will notify affected users within 72 hours of discovery via email and/or a prominent notice on our website.

International Data Transfer

If you access FableForge from outside the U.S., your data may be transferred to and stored in the U.S. or other countries where we or our service providers operate. We rely on legally recognized mechanisms such as standard contractual clauses to protect international transfers.

Policy Changes

We review and update this policy periodically. If we make material changes, we will notify users via email or platform announcements. The date of last revision is listed at the top of this page.

Contact Us

Still have questions? We’re happy to help. Contact us here →

Cookies, Analytics & Advertising

Understanding Cookies

Cookies are small text files placed on your device by websites you visit. They help the site work properly, remember preferences, improve performance, and deliver relevant content.

We use cookies on the FableForge website and related services to enhance your experience, understand usage, and ensure key functions are working correctly.

Types of Cookies We Use

  • Essential Cookies – Required for basic site functionality and security. These enable core features like login sessions and form submissions. These cannot be disabled.
  • Performance Cookies – Help us understand how visitors interact with our site (e.g. page views, bounce rates, traffic sources) so we can improve the experience.
  • Functionality Cookies – Allow us to remember user preferences and enable features like embedded content or personalized settings.
  • Advertising & Affiliate Cookies – Track visitor behavior across sites to deliver relevant ads and to properly credit affiliate referrals.

Some cookies may come from third-party providers like Google, Facebook, or affiliate platforms.

Managing Your Cookie Preferences

Your Consent – When you first visit our site, you’ll have the option to accept or manage cookie preferences. You can update these preferences at any time.

To stop Google Analytics collecting data about your visits, you can block or delete cookies in your browser's settings, or install Google's Analytics opt-out browser add-on.

Browser Settings – You can also control or delete cookies through your browser’s privacy settings.

Please note that disabling some cookies may affect your ability to use certain features of the site.

More About Your Privacy

For full details on how we collect, store, and use your data — including what’s collected via cookies — see our Privacy Policy.

Questions? Contact us via our Contact Page and we’ll be happy to help.

Informational Resources – Some of our content may include links to third-party websites, tools, books, or other resources that we believe may be helpful or relevant to your journey. These may appear in blog posts, emails, platform content, social media, or other public materials we publish.

Recommendation ≠ Endorsement – If we recommend or link to a specific product, book, or creator, it’s because we believe the resource itself offers meaningful value — not because we endorse the person, company, or everything they stand for. (For example: we may recommend a book because it’s brilliant, even if we know nothing about the author.)

Affiliate Disclosure – Some links may be affiliate links, which means we may earn a small commission if you choose to purchase through them — at no additional cost to you. We never recommend tools, platforms, or books solely for the commission. If we recommend it, it’s because we genuinely use it, love it, or believe it could help you. In fact, we often recommend exploring affiliate opportunities for your own favorite tools if you haven’t already.

Your Responsibility – We are not responsible for the content, terms, privacy practices, or business models of any third-party websites. Please use your own judgment when interacting with external sites or tools.

Website Information Disclaimer

The content on this website is provided for general informational purposes only. It does not replace or amend the agreements, contracts, handbooks, or official policies of FableForge, which govern in the event of any difference.

Affiliate Program Terms & Conditions

By joining the FableForge Suite Affiliate Program, you confirm you are at least 18 years old, have the legal right to enter this agreement, and are not prevented from doing so by any other contract or law.

We reserve the right to accept or decline any affiliate application at any time, for any reason — including after a previous acceptance.

What You Can Do

Promote FableForge Suite using your own website, email list, social media profiles, videos, podcasts, or other content you've created or licensed.

What You Cannot Do

  • Spam or use deceptive, manipulative, or invasive promotion methods
  • Impersonate FableForge Suite or claim our materials as your own
  • Bid on our brand keywords in PPC/paid advertising
  • Run paid ads using our trademarked name
  • Direct-link to our site from PPC campaigns — send paid traffic to your own landing pages first
  • Post your affiliate links on FableForge Suite's own social media pages
  • Purchase through your own affiliate link
  • Offer cashback or monetary incentives to encourage purchases
  • Use technology designed to intercept traffic or divert affiliate commissions

Violations may result in immediate account closure and forfeiture of pending commissions, regardless of prior standing.

Commissions & Payments

Commissions are earned on qualifying purchases made through your affiliate link. Rates vary by product and are visible in your dashboard. We may update commission rates at any time — you'll be notified in advance, and changes are never retroactive. Refunded purchases are not eligible for payout.

Payouts are made once per month via PayPal, with a $100 minimum threshold. You must have a valid PayPal address on file to receive payment.

Your Content

All promotional content must be your own (or licensed to you), accurate, non-defamatory, and legally compliant. It must not infringe on any intellectual property or privacy rights, contain harmful or explicit content, or include malware or code designed to intercept data.

Privacy

Your information is stored securely and used only to manage your account and send payments. We never sell or share your data with third parties.

Questions? Contact us.

FableForge Suite reserves the right to update these terms at any time. Continued participation constitutes acceptance of any revisions.

Terms of Participation in Programs and Services

These terms apply to the non-software services FableForge itself provides, such as the Kick-off Call and support.

TechLab — the community, tutorials, and weekly live call that FableForge clients receive as a perk through our partnership with BLUEprint Business Lab — is operated by BLUEprint Business Lab and is governed by BLUEprint Business Lab’s own terms and policies, not by these terms.

Engagement with Our Services

Participation in FableForge's non-software services — such as the Kick-off Call or support — is governed by the following terms:

  • These offerings are for educational and strategic support only. They are not therapy, medical advice, or a substitute for legal, financial, or mental health services.
  • You agree to engage respectfully, contribute thoughtfully, and show up with a collaborative mindset.
  • We may decline or remove access to any participant who violates our guidelines or disrespects other members or team members.

Conduct & Group Participation

  • Treat others — including our team, other users, and collaborators — with professionalism and respect at all times.
  • Harassment, hate speech, or disruptive behavior will result in immediate removal without refund.
  • Respect the confidentiality of anything shared in a group environment (office hours, community discussions, etc.).
  • While we understand business-building can be emotionally demanding, our services are not designed to offer mental health care or crisis support. Please take care of yourself and seek appropriate help if needed.
  • Users are prohibited from engaging in unlawful activities, transmitting harmful code, spamming, or collecting data without authorization. We reserve the right to remove any content that violates these terms or is deemed inappropriate.

Use of Materials

Any materials shared during onboarding, training, or group sessions (e.g., templates, checklists, recordings) are for your personal use only. Redistribution, resale, or reuse outside your business without permission is prohibited and protected by our Intellectual Property policy.

Updates to These Terms

We may update these participation terms as needed. We will notify users via email or platform announcements if any material changes are made.

Community Code of Conduct

FableForge exists to empower entrepreneurs through better systems — but also through better support. That means creating spaces where everyone feels welcome, respected, and safe to grow.

This Code of Conduct applies to all community spaces connected to FableForge, including office hours, onboarding calls, live events, support chats, webinars, and any digital interactions (such as email, forms, or comments). TechLab is operated by BLUEprint Business Lab under its own policies (see Terms of Participation).

Our Commitment to a Respectful Environment

We are committed to fostering a space that is:

  • Respectful and constructive
  • Inclusive and safe
  • Collaborative, not competitive
  • Focused on helping everyone succeed — together

By participating in any FableForge-hosted space, you agree to uphold these values.

Respectful Communication

  • Be kind. Speak with courtesy, even when you disagree.
  • Be constructive. Offer feedback with the intention to help, not harm.
  • Be aware. Avoid sarcasm, passive aggression, or inflammatory language that could derail conversations or harm trust.

Inclusivity and Anti-Discrimination

  • Everyone is welcome. We embrace diversity of background, experience, identity, and perspective.
  • Zero tolerance for discrimination or harassment. Any behavior rooted in racism, sexism, ableism, ageism, homophobia, transphobia, or similar bias will result in immediate removal.
  • Respect people’s boundaries. Unwelcome DMs, persistent pitching, or overly personal inquiries are not okay.

Respect for Privacy and Property

  • Confidentiality matters. Don’t share or repost what someone says in a private or community space without their written consent.
  • Honor intellectual property. Don’t distribute or repurpose someone else’s content or resources without written consent.
  • Avoid self-promotion unless invited. Share wins and expertise, but don’t turn the space into a sales channel.

Reporting & Accountability

If you experience or witness a violation of this Code, please report it using our Contact Page. Reports are reviewed confidentially, and we take them seriously.

Consequences for Violations

FableForge reserves the right to remove individuals from our community spaces — temporarily or permanently — for behavior that violates this Code or undermines the emotional or psychological safety of the group.

We may also restrict access to future participation or account-based services in severe cases.

This Is a Living Document

We welcome feedback and regularly review this Code to reflect the needs of our growing community.

Let’s build something meaningful — and treat each other like humans while we do it.

Intellectual Property Disclaimer

Protection of Content and Tools

At FableForge, we take pride in creating high-quality, original content, templates, and systems to help entrepreneurs grow. This includes — but isn’t limited to — website copy, educational materials, training videos, workshop slides, design assets, workflows, and any other resources provided through the FableForge website, platform, or partner programs.

All FableForge materials are protected by copyright, trademark, and other applicable intellectual property laws.

Usage Guidelines

Personal Use Only – Unless otherwise specified in writing, all materials shared with you through the platform are for your individual or business use only. You may not reproduce, distribute, publish, or modify any FableForge content or tools without our written consent.

No Redistribution – You may not share FableForge materials (including templates, swipe files, or training content) with non-customers, the public, or within other platforms or memberships unless explicitly authorized in writing.

Respect for Third-Party Rights – Any third-party content referenced, embedded, or linked from our platform is the property of its respective owner. We ask that you respect their copyrights as well and comply with any licensing or use restrictions.

Unauthorized use of our content is strictly prohibited.

All content, including but not limited to text, graphics, logos, and software, is the property of FableForge or its content suppliers and is protected by intellectual property laws.

Infringement Consequences

Revocation of Access – If we discover that you’ve copied, shared, resold, or misused FableForge content or tools, we reserve the right to suspend or permanently revoke your access to the platform or related services.

Legal Action – Unauthorized use of our intellectual property may result in legal action to protect our rights and the integrity of the systems we’ve built.

Limitation of Liability

Understanding the Scope of Our Responsibility

At FableForge, we strive to provide a high-quality platform, helpful tools, and educational resources that empower entrepreneurs. However, it’s important to clarify the limits of what we’re responsible for — especially when it comes to how our content and systems are used in real-world business situations.

Liability Limitations

No Guarantees of Results – Business success depends on many factors, including effort, timing, market conditions, and individual decisions. While our platform is designed to support success, we make no promises or guarantees regarding specific outcomes, revenue, or growth — there are simply too many variables in success to account for them all.

Use at Your Own Discretion – Any action you take based on our materials, recommendations, or platform tools is at your own risk. You are fully responsible for your own decisions, strategies, and implementation.

Educational, Not Advisory – Any content or materials provided (including templates, onboarding sessions, workflows, and office hour conversations) are intended for informational and educational purposes only. Nothing we provide should be considered legal, financial, medical, or psychological advice.

Built on a Third-Party Platform – FableForge is built on the HighLevel platform, which means certain underlying functions, updates, or outages are outside of our control. We are not responsible for any issues that arise due to HighLevel platform changes, Labs/Beta features enabled by account holders, or downtime from third-party providers such as Stripe, Twilio, or Mailgun.

No Liability for Damages – To the fullest extent permitted by law, FableForge (Sparkitive, LLC), its team, and its partners will not be held liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of — or inability to use — the platform, materials, or services.

Our services are provided 'as is' without warranties of any kind. FableForge shall not be liable for any damages arising from the use of or inability to use our services.

Acknowledgment of Risks

By accessing and using FableForge, you acknowledge that:

  • You understand there are risks involved in starting, running, and scaling a business
  • You agree that FableForge, its team, and its partners are not responsible for the outcomes of your business decisions, strategies, or implementation of our materials
  • You release FableForge from any liability related to your use of the platform, tools, or educational content

Results & Earnings Disclaimer

Any references to income, earnings, or business results — whether on our website, in emails, in promotional materials, or elsewhere — are for illustrative purposes only. They do not represent a promise, guarantee, or projection of what you will earn.

Your results are entirely your own. They depend on factors we can’t control: your effort, your skill, your market, your timing, and countless other variables unique to your business and situation. We make no guarantees of income or success.

Any testimonials or case studies we share reflect the experiences of specific individuals and are not typical, expected, or guaranteed results for everyone. Your results may differ — and probably will.

We share strategies and tools that have worked for us and others, but past performance is never a guarantee of future results. The information we provide is educational, not advisory, and should be used at your own discretion.

Refund & Cancellation Policy

Software Subscription

The Software Subscription is $127 per month. You can cancel anytime — the subscription simply ends at the close of the current billing cycle, and there are no further charges. Because access continues until the end of the cycle you’ve already paid for, the Software Subscription is non-refundable for the current cycle.

Cancellations take effect at the end of your current paid billing period. We do not issue partial or prorated refunds for mid-cycle cancellations.

Team Subscription

The Team Subscription is $300 per month. It can be cancelled anytime and ends at the close of the current billing cycle. Because the Team Subscription is a month-to-month service, it is non-refundable for the current cycle.

Cancellations take effect at the end of your current paid billing period. We do not issue partial or prorated refunds for mid-cycle cancellations.

Refunds on Digital Products & Bundles

For standalone digital products and bundles sold outside the subscriptions, we offer a 14-day refund window from the date of purchase. To request a refund, contact us through our Contact Page within 14 days.

Refunds are issued to the original payment method. Processing time depends on your bank or card issuer.

Refunds on Services & Calls

Services and calls (including the Kick-off Call) are non-refundable once they’ve been booked or rendered.

How to Cancel

To cancel either subscription, contact us through our Contact Page. We’re here to help make the process smooth and straightforward.

Jurisdiction and Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law provisions.

Any disputes arising from or relating to your use of FableForge will be resolved in the courts located in Georgia. You consent to the jurisdiction of these courts.

For users outside the United States, you agree to comply with applicable local laws regarding online services and data.

Terms & Conditions

Acceptance of Terms

By accessing or using FableForge, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of the platform immediately.

Your continued use of the platform after any updates constitutes acceptance of the revised terms.

Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use.

Acceptable Use

You agree to use FableForge only for lawful purposes. You agree not to:

  • Use the platform in any way that violates applicable laws or regulations
  • Impersonate another person or entity
  • Infringe on the intellectual property or privacy rights of others
  • Upload or transmit harmful code, malware, or spam
  • Interfere with or disrupt the service, servers, or networks connected to the platform
  • Attempt to gain unauthorized access to any part of the platform
  • Use the platform to harass, defame, or harm others

Content Standards

You are responsible for all content you post, upload, or share. Content must be:

  • Accurate and truthful
  • Non-defamatory and non-infringing
  • Free of malware or harmful code
  • Compliant with all applicable laws

We may remove or restrict content at our discretion if it violates these terms or puts our company or other users at risk.

External Services

FableForge integrates with third-party services such as Stripe, Twilio, Zoom, and others. These services are governed by their own terms and privacy policies.

We are not responsible for disruptions, outages, or issues caused by third-party tools. Use them at your own discretion and risk.

Warranty Disclaimer

FableForge is provided “as is” and “as available.” We make no warranties — express or implied — about the accuracy, reliability, or suitability of the platform for your specific needs.

To the fullest extent permitted by law, we disclaim any implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee uptime, error-free performance, or uninterrupted access.

Limitation of Liability

To the maximum extent permitted by law, FableForge (Sparkitive, LLC) will not be liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits or business interruption.

Our total liability for any claim will not exceed the lesser of $100 USD or the total amount you’ve paid to FableForge in the 12 months preceding the claim.

Intellectual Property

  • All platform content, systems, templates, tools, and software are the property of FableForge or its licensors.
  • You may use platform materials for personal or internal business purposes only. You may not reproduce, modify, share, or distribute them without our written consent.
  • You may not resell or commercialize any part of the FableForge system without our express written permission.

Restricted Activities

You agree not to:

  • Violate any laws or regulations while using the Services
  • Transmit malware, spyware, or any harmful code
  • Attempt to reverse-engineer, copy, or clone the FableForge platform
  • Abuse or overload our systems or servers
  • Use the platform for spam, harassment, or unlawful behavior
  • Circumvent access controls or account limitations
  • Share access with unauthorized users or sublicense your account

Violations of these restrictions may result in immediate suspension or permanent termination of access, without refund.

Software Terms of Service

These Software Terms apply specifically to your use of the FableForge platform (hosted on the HighLevel infrastructure and resold by Sparkitive, LLC under the FableForge brand). By signing up for an account, you agree to the terms below.

Access & Eligibility

Our services are intended for individuals aged 18 and over. We do not knowingly collect or solicit information from anyone under the age of 13. If we learn that we have collected personal information from a child under age 13, we will delete that information promptly. See Children’s Privacy.

FableForge is a subscription-based software platform that provides tools for CRM, funnels, email/SMS marketing, automation, scheduling, and more.

Access is provided for the duration of your active subscription and is subject to compliance with these Terms and all other published policies.

Account holders are responsible for maintaining the confidentiality of their login credentials and for all activities that occur under their account, including those by authorized team members.

Billing, Payments & Cancellation

Your subscription is billed monthly unless otherwise stated. Fees are clearly stated on the sign-up page and in your billing portal.

Your Software Subscription includes $10 a month of credit toward texts, emails, and calls; unused credit does not roll over. Usage beyond that credit, and usage-based services such as AI, are billed separately based on what you use.

You may cancel your subscription at any time. Cancellation will take effect at the end of the current billing cycle. No prorated refunds will be issued. The Refund & Cancellation Policy on this page applies to both the Software Subscription and the Team Subscription.

Failure to pay may result in temporary suspension or permanent loss of access, including deletion of data after a reasonable grace period.

Platform Features & Third-Party Infrastructure

FableForge is powered by HighLevel and integrates with several third-party tools (e.g., Stripe, Zoom, Mailgun, Twilio).

We are not liable for disruptions or errors that arise from these underlying providers or any Labs/Beta features you enable manually.

Feature availability may evolve over time. We reserve the right to update, improve, or retire features at our discretion.

Account Responsibilities

The following applies to you and any users you grant account access to.

  • You and your users are responsible for maintaining the security of your account credentials and for all activity under your account.
  • You and your users may not share access with unauthorized users.
  • You and your users may not resell your account(s) unless you have express written permission to do so.
  • You and your users are responsible for backing up your data and exporting anything you wish to retain before canceling your account. What stays in your account →
  • You and your users are responsible for ensuring compliance with all applicable data protection regulations, including obtaining necessary consents for data collection and processing.
  • You and your users are expected to engage in lawful and respectful behavior. Prohibited activities include, but are not limited to, unauthorized access, distribution of malicious software, and harassment.

Support

All FableForge accounts include support ticket submission and access to TechLab through our partnership with BLUEprint Business Lab (see Terms of Participation). Accounts with an active Team Subscription also include a client manager and the Kick-off Call. Response times vary depending on issue complexity.

Technical support does not include business consulting or custom strategy beyond what’s provided in written documentation or on the Kick-off Call.

In the event of an account ownership dispute, FableForge reserves the right to request documentation and make a determination at our sole discretion.

We respect intellectual property rights and have procedures in place for reporting and addressing copyright and trademark infringements.

FableForge shall not be held liable for delays or failures in performance resulting from events beyond our reasonable control, including natural disasters, acts of government, or internet outages.

Acceptable Use & Restrictions

You may not use FableForge to:

  • Send spam or unsolicited messages
  • Violate any laws or regulations (e.g., CAN-SPAM, GDPR, TCPA)
  • Host or distribute offensive, abusive, or illegal content
  • Engage in fraudulent behavior, hacking, or misuse of system resources
  • Attempt to replicate or reverse-engineer the platform
  • Share, resell, or clone FableForge materials without a license or written consent

Violation of any of these terms may result in immediate account termination without refund.

Intellectual Property

All platform features, visual assets, and instructional materials remain the property of FableForge and/or its licensors.

You may not copy or use our materials outside of your account without written consent.

Accessibility Statement

FableForge is committed to providing an inclusive, accessible experience for all users — regardless of ability, background, or device.

We believe that technology should be empowering, not frustrating.

That’s why we strive to make our website, platform, and content usable by as many people as possible, including those who rely on assistive technologies or adaptive tools.

Our Commitment

  • We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, as our target standard.
  • Our website and platform are regularly reviewed to improve usability, structure, and keyboard navigation.
  • We work to maintain color contrast, text clarity, and logical page layouts across devices.
  • We avoid unnecessary animation or flashing visuals, and we strive to make our language clear and easy to understand.

Need Help or Found a Barrier?

If you experience difficulty accessing any part of the FableForge website or platform, we want to know about it.

Please contact us via our Contact Page and describe:

  • The specific page or feature that was difficult to access
  • The type of device and browser you were using
  • Any assistive technologies involved (if applicable)

We’ll do our best to respond quickly and resolve the issue, or offer an accessible alternative where possible.

Ongoing Efforts

Accessibility is not a one-time task — it’s an ongoing process. We welcome feedback from our users and are actively working to improve accessibility across all areas of the FableForge experience.

AI Usage & Transparency Policy

FableForge embraces technology — including artificial intelligence — as a tool to help us build faster, support more people, and keep improving the systems we share with entrepreneurs like you.

We also believe in transparency, which is why we want to be clear about how, when, and where we use AI in our business.

How We Use AI at FableForge

By default, we use AI tools to support — not replace — human strategy, creativity, and judgment.

  • Written Content – AI-assisted (for things like editing, outlining, ideation, and cleanup — not full automation)
  • Templates – AI-assisted (for streamlining or suggesting structures, not generating final content unless noted)
  • Support Docs & Training – AI-assisted (transcripts, formatting, simplification — always reviewed and refined by humans)
  • Visuals & Marketing Assets – Occasionally AI-assisted (for image editing, mockups, or formatting help)
  • Work in Your Account – AI-assisted (a person reviews and finishes every single request before it reaches your account)
  • Coaching & Community Interactions – AI is not used to generate live advice or responses — those are always human-led

What Our Labels Mean

  • AI-Free – Created entirely by humans from idea to execution
  • AI-Assisted – AI helped speed up or enhance a process, but a human curated and delivered the final result
  • AI-Generated – The majority of the work (idea, structure, and execution) came from an AI tool, with light human oversight

When something we provide (like a content template or system example) is heavily AI-generated, we’ll tell you — upfront.

Our Stance

AI is a tool — not a replacement for strategy, empathy, or leadership. Our goal is to use it responsibly, openly, and in ways that make the work better, not lazier.

If you ever have questions about how a particular piece of content or system was created, just ask. We’re happy to share.